Co-Managed IT Services in Irving, TX | DKBinnovative

Scalable IT Support for Irving Businesses

Co-Managed IT Services in Irving, TX

Irving is home to one of the most concentrated corporate corridors in Texas, from the Las Colinas Urban Center and Water Street district to the SH-114/SH-161 interchange that connects the city to DFW Airport and beyond. Whether your office is on MacArthur Boulevard, O’Connor Road, or Irving Boulevard, DKBinnovative’s co-managed IT services give your internal IT team the engineering depth, 24/7 monitoring, and cybersecurity expertise they need to keep pace with the demands of a Fortune 500 neighbor city.

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DKBinnovative co-managed IT team serving Irving TX

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DKB Innovative co-managed IT team in Irving TX

Your Team + Our Engineers

What Is Co-Managed IT?

Co-managed IT is a partnership model where your existing internal IT staff works alongside DKBinnovative’s team of 46 engineers. Rather than replacing your IT person or department, we fill the gaps they cannot cover alone: 24/7 help desk support, advanced cybersecurity, compliance management, cloud infrastructure, and strategic planning.

For Irving businesses operating near the Las Colinas financial district, the Diamondback Energy corridor, or the DFW Airport logistics hub, the demands on IT are growing faster than any single person or small team can handle. Co-managed IT gives your team access to enterprise-grade tools, documentation through ITGlue, and a dedicated Client Experience Representative (CXR) who coordinates everything, without the cost of building a full IT department from scratch.

Since 2004, DKBinnovative has served the DFW metroplex as an MSP 501-ranked and Inc. 5000-recognized managed services provider. Our IT consulting and co-managed services are built for businesses that want to keep their IT people while dramatically expanding their capabilities.

Engineers on Staff

98.14%

Client Satisfaction Rating

3 Min

Average Response Time

The Partnership Model

How Co-Managed IT Divides Responsibilities

In a co-managed IT arrangement, you keep control of the work your team does best while DKBinnovative handles the rest. Here is how responsibilities typically break down for Irving businesses:

Responsibility	Your IT Team	DKBinnovative
Day-to-Day Support	On-site troubleshooting, user support, hardware setup	24/7 help desk, after-hours coverage, overflow ticket handling
Cybersecurity	Enforce internal policies, user training coordination	SIEM monitoring, threat detection, incident response, vulnerability management
Compliance	Internal documentation, staff access reviews	SEC, FINRA, HIPAA, GLBA, PCI DSS, Texas SB 2610, NIST CSF, CMMC, ISO 27001 frameworks
Cloud & Infrastructure	Manage local devices, printers, on-prem servers	Cloud migration, Azure management, backup and disaster recovery
Strategic Planning	Communicate business priorities, departmental needs	vCIO roadmap, quarterly business reviews (QBRs), technology budgeting
Monitoring & Maintenance	Report issues, escalate critical problems	24/7 NOC monitoring, automated patching, proactive maintenance
Documentation	Update internal procedures, onboarding guides	ITGlue documentation, network diagrams, asset tracking, password management
Communication	Internal stakeholder updates	Dedicated CXR, weekly sync calls, quarterly QBRs, escalation management

Industry Expertise

Irving Industries We Serve

Irving’s economy spans energy, healthcare, financial services, and technology. Each sector has unique IT and compliance requirements.

Energy & Industrial

Irving sits at the heart of the DFW energy corridor, home to major operations from Diamondback Energy (formerly Pioneer Natural Resources/ExxonMobil campus), Vistra Energy, Fluor Corporation, and Commercial Metals Company. These organizations and their supply chain partners require IT infrastructure that supports SCADA system security, operational technology (OT) network segmentation, and compliance with frameworks including NIST CSF, CMMC, and industry-specific regulations.

DKBinnovative’s co-managed IT services provide energy companies with 24/7 monitoring of critical systems, cybersecurity for OT/IT convergence environments, and compliance documentation that auditors expect. Your internal IT team manages day-to-day operations while our 46 engineers handle the specialized security and compliance work that keeps energy operations running safely along the SH-114 corridor and beyond.

Healthcare

Irving’s healthcare sector, anchored by Baylor Scott & White Medical Center – Irving and Medical City Las Colinas, demands IT systems that maintain HIPAA compliance while supporting electronic health records, telehealth platforms, and connected medical devices. A single compliance failure can result in penalties exceeding $1.5 million per violation category.

DKBinnovative supports healthcare IT teams with HIPAA-compliant cybersecurity monitoring, encrypted backup and disaster recovery, and compliance audit preparation. Our 78% first-call resolution rate means your clinical staff spend less time waiting on IT issues and more time focused on patient care. We handle the security and compliance complexity so your IT person can focus on the systems that keep the practice running.

Financial Services

The Las Colinas financial district is one of the largest concentrations of financial and professional services firms in Texas. From the Citigroup campus area to boutique advisory firms along O’Connor Road, these organizations face regulatory requirements from SEC, FINRA, GLBA, and PCI DSS that demand rigorous IT controls, audit trails, and data protection.

DKBinnovative’s co-managed IT services give financial services IT teams access to compliance-ready security frameworks, encrypted communications, and the documentation auditors require. Our ITGlue documentation platform maintains complete records of your network configuration, access controls, and security policies. Weekly sync calls and quarterly QBRs ensure your compliance posture stays current as regulations evolve.

Professional Services

Law firms, insurance agencies, accounting practices, and consulting companies throughout Irving’s Las Colinas Urban Center and Water Street district depend on secure, reliable IT to serve their clients. These firms handle sensitive client data subject to attorney-client privilege, insurance regulations, and industry-specific data protection requirements.

DKBinnovative’s co-managed IT provides professional services firms with secure document management, encrypted email systems, and compliance with Texas SB 2610 data privacy requirements. Your IT person maintains the personal touch your staff expects while our team ensures backups never fail, security patches are applied on schedule, and your client data stays protected around the clock.

DKBinnovative IT engineers serving Irving industries

DKB Innovative engineers providing co-managed IT support

Is It Time?

Signs Your Irving Business Needs Co-Managed IT

If any of the following sound familiar, your IT team could benefit from co-managed support:

Your IT person is handling everything alone — from help desk tickets to cybersecurity to compliance, with no time for strategic projects
After-hours emergencies go unanswered — your team works business hours, but cyber threats and system failures do not
Compliance audits cause panic — SEC, HIPAA, GLBA, or Texas SB 2610 requirements keep growing, and documentation is incomplete
You have been hit by ransomware or a phishing attack — and realized your security posture has gaps your team cannot fill alone

Common Questions

Co-Managed IT FAQ for Irving Businesses

What is co-managed IT and how does it work?

Co-managed IT is a partnership between your internal IT staff and an external managed services provider like DKBinnovative. Your IT team retains ownership of day-to-day operations, on-site support, and institutional knowledge, while DKBinnovative provides 24/7 help desk coverage, cybersecurity monitoring, compliance management, cloud infrastructure, and strategic planning through a dedicated Client Experience Representative (CXR). The model works through shared tools, ITGlue documentation, weekly sync calls, and quarterly business reviews to ensure both teams stay aligned. For Irving businesses, this means your IT person gets access to 46 engineers without your company needing to hire them.

How is co-managed IT different from fully managed IT?

With fully managed IT, DKBinnovative serves as your entire IT department. With co-managed IT, your existing IT staff remains in place and in charge of the areas they handle best, while DKBinnovative fills the gaps. You choose what to delegate: it might be after-hours support, cybersecurity, compliance, cloud management, or all of the above. Co-managed IT is ideal for Irving companies that have good IT people but need more capacity, specialized expertise, or around-the-clock coverage they cannot provide with a small team.

What industries in Irving benefit from co-managed IT?

Co-managed IT benefits any Irving industry where IT demands exceed internal team capacity. The most common industries we serve in the Irving area include energy and industrial companies along the corporate corridor (Diamondback Energy, Vistra, Fluor), healthcare organizations like Baylor Scott & White Irving and Medical City Las Colinas, financial services firms in the Las Colinas financial district, technology companies including NEC Corporation and Kimberly-Clark, and professional services firms such as law offices, insurance agencies, and accounting practices throughout the Las Colinas Urban Center.

Will co-managed IT replace my IT staff?

No. Co-managed IT is specifically designed to support and extend your existing IT team, not replace them. Your IT staff keeps their roles, their responsibilities, and their relationships with your employees. DKBinnovative adds capacity in areas where your team needs help: 24/7 monitoring, advanced cybersecurity, compliance frameworks, cloud infrastructure, and strategic planning. Most clients find that co-managed IT actually makes their IT person more effective because they can focus on high-value work instead of constantly fighting fires.

What compliance frameworks does DKBinnovative support?

DKBinnovative supports a comprehensive range of compliance frameworks relevant to Irving businesses: SEC and FINRA for financial services firms, HIPAA for healthcare organizations, GLBA for institutions handling financial data, PCI DSS for companies processing credit card payments, Texas SB 2610 for data privacy requirements, NIST Cybersecurity Framework (CSF) for general security best practices, CMMC for defense contractors, and ISO 27001 for international information security standards. Our team maintains audit-ready documentation through ITGlue and provides evidence collection support during compliance examinations.

How fast can DKBinnovative respond to issues?

DKBinnovative maintains a 3-minute average response time for support requests and a 78% first-call resolution rate. Our help desk operates 24/7, so issues that arise after your IT team’s working hours are handled immediately rather than waiting until the next business day. For Irving businesses, this means critical systems along the Las Colinas corporate corridor, healthcare networks, and financial platforms receive around-the-clock monitoring and rapid response from our team of 46 engineers.

Can DKBinnovative help with Texas SB 2610 compliance?

Yes. Texas SB 2610 establishes data privacy requirements that affect businesses operating in Texas, including those in Irving. DKBinnovative helps your IT team implement the technical controls required for compliance: data inventory and classification, access controls, encryption for sensitive data, breach notification procedures, and ongoing monitoring. Our co-managed approach means your IT person handles the internal communication and policy enforcement while our team builds and maintains the technical infrastructure that keeps you compliant.

How do we get started with co-managed IT in Irving?

Getting started begins with a free consultation where we assess your current IT environment, understand your team’s strengths, and identify the gaps where DKBinnovative can add the most value. We then build a customized co-managed IT plan that defines responsibilities, sets up shared documentation in ITGlue, assigns your dedicated CXR, and establishes communication cadences including weekly sync calls and quarterly QBRs. Most Irving businesses are fully onboarded within 45 to 90 days. Call us at (888) 352-4832 or fill out the form below to schedule your consultation.

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DKBinnovative

Co-Managed IT Services in Irving

7301 State Hwy 161 Ste 148, Irving, TX 75039

(972) 573-5994

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Ready to Give Your IT Team the Backup They Deserve?

Your Irving IT person is good at what they do. With DKBinnovative’s 46 engineers behind them, they will be unstoppable. Schedule a free consultation to see how co-managed IT works for businesses across Las Colinas and the Irving corporate corridor.

Call us: (888) 352-4832