Unified Communications

Communication Architecture & Strategic Sourcing

Unified Communication Launchpad for your Firm

Your internet connection is no longer a utility, it is the lifeline of your business. A single outage can halt operations, sever client communication, and freeze revenue. We reject the “call center” approach to buying internet. Instead, we filter the noise of the telecom landscape to bring you a curated, battle-tested ecosystem of Tier-1 providers.

By partnering with DKB, you gain access to a global backbone that carries over 972 Petabytes of data daily and spans 1.4 million miles of fiber. Whether you need a dedicated fiber circuit for headquarters or a global SD-WAN deployment, we provide the engineering intelligence to source, negotiate, and implement the solution that fits your specific uptime requirements.

Powering The World’s Leading Platforms

We pair our high-performance connectivity with the industry’s most trusted Unified Communications (UCaaS) and Contact Center (CCaaS) providers.

We have curated a portfolio of partners that represent the pinnacle of modern communication. These platforms shift businesses away from legacy hardware toward agile, cloud-native ecosystems that unify voice, video, chat, and contact center into a single seamless experience. Whether utilizing a pioneering XCaaS™ model that erases the boundary between employee and customer interaction, a video-first foundation trusted by the majority of the Fortune 100, or an AI-first approach to productivity, our network is engineered to support the unique demands of these real-time applications.

By leveraging these partnerships, your firm gains access to global scalability with solutions capable of supporting users in over 170 countries with financially backed reliability up to 99.999% SLAs. This ecosystem delivers AI-driven intelligence, utilizing tools that apply conversation intelligence and real-time analytics to transform raw talk time into actionable business insights. Furthermore, we prioritize true mobility through “work from anywhere” architectures that deliver the exact same frictionless experience across desktop, mobile, and meeting rooms.

1.4 Million+

Miles of Fiber Globally

$145 Billion+

Invested in Network Infrastructure

972 Petabytes

Of Data Traffic Daily

High-Performance Fiber & 5G Redundancy

We deploy networks designed for modern cloud workloads

Your business demands more than “standard” internet. We source Dedicated Internet Access (DIA) and Business Fiber solutions capable of symmetrical speeds up to 5 Gbps. This ensures your upload speeds match your download speeds—critical for crystal-clear VoIP, heavy cloud backups, and lag-free video conferencing.

But speed means nothing without reliability. That is why we integrate Automatic Wireless Backup into our primary designs. Using advanced Integrated Fiber Gateways, your network creates a seamless failover to a 5G/LTE network the moment a physical line is cut. Your static IPs remain persistent, your phones stay online, and your business keeps moving without manual intervention.

Cloud communication platforms rely on real-time data transmission. If your internet connection has high latency (lag) or jitter (inconsistency), calls will drop and video will freeze, regardless of how good the software is. Our Dedicated Internet Access (DIA) ensures symmetrical speeds and prioritized packet delivery to guarantee these platforms perform as intended.

The choice depends on your business priorities. 8×8 is ideal for those needing a tightly integrated Contact Center and global PSTN reach, and RingCentral excels for organizations prioritizing AI-driven mobile productivity.

With our Automatic Wireless Backup, your system seamlessly fails over to a 5G/LTE network. Because we maintain persistent Static IPs even during failover, your VoIP calls and active sessions generally continue without disconnecting, allowing operations to continue while the physical line is repaired.

Yes. All three partners have extensive integration ecosystems, supporting thousands of business apps including Salesforce, Microsoft Teams, and custom workflows via robust APIs.

Sales Number
(888) 295-0677

Support Number
(888) 352-4832

(888) 352-4832
[email protected]

1701 Legacy Dr, #1450
Frisco, TX 75034