What in the world is vendor management? In short, it’s a way of understanding and maximizing your vendor relationships and agreements. And who needs it? Your business does. Vendor management services are essential because great IT is a team sport, often consisting of a complex mashup of different vendors— an internet service provider, a copy […]
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As a health care entity, you know one of your biggest priorities is keeping your patient data safe. That’s really what HIPAA/HITECH is designed to do. It’s a set of standards and compliance that you’ve got to follow to protect patient information. It’s also the law, so it’s important that you know what the law […]
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To really understand what’s going on in a client environment, you have to conduct a gap analysis and it’s got to be a deep gap analysis — one that’s very granular. When we run one, we take into consideration a growing list of about 350 best practices that touch thousands of data points. In order […]
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As a business leader you’ve got a choice to make: Do you hire IT internally or do you move forward with a strategic partner like DKBInnovative? The difference is that you could build out a team like we have which is made up of various experts of different specialties: from security and from understanding best […]
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KOGO: Voice technology can be both amazing and frustrating. You can ask your phone a question; sometimes they’ll understand what the question is. You can talk to your speaker system. Even book an Uber. With the right setup, you can lock the doors in your house, dim the lights, do all kinds of great stuff. […]
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What our virtual CIOs do is understand our clients’ businesses. They understand what the drivers and goals of an organization are, and how technology can accelerate the achievement of those goals. Virtual CIOs work closely with the rest of their team to take misalignments and technology, and combine them with their understanding of that organization’s […]
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The difference between a chief information officer (CIO) and a chief technology officer (CTO) is really a difference in perspective. A CIO is focused on the company’s business and what their goals and objectives are, and how he can come up with solutions to create business results. The mind of a CIO is looking ahead […]
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The dark web is a real thing. It’s a special internet that requires a separate web browser to access. Once on the web browser, those users are completely anonymous. With this anonymous store front – basically for illegal activity – it also creates an environment where identity theft is rampant and where an exchange for […]
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In the aftermath of Hurricane Harvey, and remembering our own local devastation after tornadoes and other punishing storms, below are some practical technology tips to keep in mind when the forecast turns dangerous. Contact your IT team to verify what is being backed up. Ask them to run a test backup and restore to confirm […]
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SMiShing is a cell phone scam where thieves can steal your identity by stealing your cell phone number. Our cell phones are such an integral part of each day now, and I really hate it that the bad guys are targeting us through such an intimate daily resource. You see a text message saying one […]
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